Frequently Asked Questions
How to watch the films?
To watch a film or a block of films, go to the Lublin Film Festival website lff.lublin.pl. Click Timetable in the 2020 Edition tab. On the subpage that opens in the Calendar, select the day of the screening and the event that interests you.
Clicking on the event title will open a subpage with the Registration button. Click on it. It will take you to the Evenea booking system page. Click on the Free Ticket button and follow the instructions.
You will receive a link and an access code to the selected screening at the e-mail address you provided. The codes will be sent 15 minutes before the screening starts.
Access to films is only possible during the screening time. The possibility of booking a code for screening is automatically disabled 30 minutes before the start of the selected screening or when the limit of available codes is reached.
Films from the festival program are available only within the Polish territory.
Other events can be accessed without territorial restrictions.
Notes on the ticket registration system
We make every effort to ensure that the online screening access code distribution system works flawlessly. In individual cases, there may be problems with obtaining a return email with access data. The possibility of booking a code for screening is automatically disabled 30 minutes before the start of the selected screening or when the limit of available codes is reached. Codes will be sent from the address publicznosc@lff.lublin.pl 15 minutes before the start of the selected screening to those, who have correctly booked in the system. Please double check the email address provided during the booking process. If you cannot see the message with the code in your email inbox despite the correct booking process, please check your Spam folder or other folders such as Community or Offers. The process of waiting for the code delivery depends on the recipient’s mailbox provider, Internet connection properties (connection speed), and the recipient’s individual computer settings. We recommend using Gmail.
Technical requirements
- Internet connection (recommended connection transfer speed shouldn’t be less than 5 MB/s)
- Operating system at least Windows 7, Ubuntu 13, MacOS Yosemite 10.10
- Latest version of a browser that supports the HTML5 standard, e.g. Google Chrome, Mozilla Firefox, Safari, MS Edge
Screening a film is highly dependent on the properties of the Internet connection (connection speed) and the individual settings of the recipient’s computer. Pay attention to all types of firewalls, anti-virus programs, p2p programs that may interfere with the transmission. The properties of the network may affect the quality of screening of the material.
How to participate in accompanying events?
Most of the accompanying events will be available on our Facebook fanpage. Accompanying events require prior registration through the Evenea portal. They will be held on the Zoom platform. You will receive the information you need to join the event on the email address provided during registration.
How to participate in the workshops?
Participation in the workshops requires prior registration through the Evenea portal. You will receive the information you need to join the event on the email address provided during registration. The workshops will be held on the Zoom platform.
How much does it cost to access movies and other events?
Nothing! All screenings and events at the festival are free.
Information about the language versions of the events:
Film screenings are held in two language versions (Polish and English subtitles).
Films for children are screened in a version with a Polish voice-over.
The “Off Future” will be screened with Polish subtitles for the Deaf or Hard-of-Hearing viewers.
“How to talk about history?” webinar will be translated into Polish sign language.